IS SHIPPING FREE?

Shipping is free WORLDWIDE on most items. On some items, we have Free Shipping over $30

WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

If you have a multi-item order, each item may be shipped from the different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!

WHEN WILL I RECEIVE MY ORDER?

Your order will be shipped directly from our multiple warehouses around the world, and we will do everything we can to get it to you as quickly as possible! Due to the high popularity of our products, please be patient. Your order is expected to arrive in the US in 5-12 business days (actual time varies depending on the product). For other countries, delivery time is expected to be 1-2 weeks due to distance and customs clearance (actual time varies depending on the product). Please note that these are estimates only, as our products are very popular.

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.